Privacy Policy

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Privacy Policy

Welcome to Ukraine Support & Renovation (hereinafter referred to as “Foundation,” “we,” “our,” or “us”). We take your information privacy and personal data protection very seriously. We are committed to ensuring adequate protection of the personal data you provide to us. Our policy complies with the requirements of the Bulgarian Personal Data Protection Act and all applicable regulations. The Foundation is registered in the public register of personal data administrators maintained by the Bulgarian Commission for Personal Data Protection.

I. Consent

Please take the time to carefully read this Privacy Policy. It explains various issues, including what personal information and data we collect through our website and for what purposes we may use or disclose them. By using ukraine-renovation.com (“Site”), whether you simply visit it or register on it (via a personal computer, mobile device, or other means), you acknowledge that you have read, understood the content, and agree to this Privacy Policy.

When submitting an application or request for free financial assistance on our website, you are required to provide certain information, such as name, address, phone number, email, and the basis for the funds request. If you do not provide this information, we will be unable to process your application or request and will not be able to provide you with funds or subsequently enter into a donation agreement with you.

If you do not agree with this Privacy Policy, please do not use the Site and do not provide personal data or information that may be necessary to review the submitted application or request.

We may periodically change or update this Privacy Policy without notice. In such cases, the current version will always be available on our website, and when appropriate, you will be notified by email. Please check for changes or updates to the Privacy Policy.

Please note that the practices described in this Privacy Policy apply only to information collected online on our website. They do not apply to information you provide to us through other means or posted on pages supported by other companies or organizations to which our site may link.

II. What information do we collect about you?

We will collect and process the following information/personal data:

1. Information you provide to us. This is information you provide to us by filling out forms on the website or by communicating with us by phone, email, or other means. The information you provide may include your name, address, email address, phone number, financial information, description, and photo.

2. Information we collect about you. During each of your visits to our site, we will automatically collect the following information:
– Google Analytics: When using the site, analytical services provided by Google (“Google Analytics”) are activated, which collect and process information about your actual location and other technical information about your site visit. Information collected by Google Analytics includes the IP address used to connect your computer to the internet, “clicks” on our site, through it, and from it (including date and time), and information about interactions with the site (such as views, “clicks,” and mouse movements). Google Analytics uses various technologies to determine location, including IP address, GPS, and other sensors that may provide Google with information about nearby devices, Wi-Fi access points, and power sources. For more information on how Google Analytics uses this information, please visit the “How Google Processes Data When You Use Our Partners’ Sites or Apps” page (located at: google.com/policies/privacy/partners/, or any other address where Google may publish these terms). Please periodically check Google’s page for any changes or updates to these terms and information collected through Google Analytics.

3. Every donor who registers on ukraine-renovation.com agrees that we will receive, store, and use the following information:

  • Two names,
  • Phone,
  • Email or Facebook profile.

III. How and why do we collect your information?

In general, you can browse the site without having to disclose personal information. However, there are circumstances under which you may need to provide us with your personal data.

We collect your personal data and information in the following ways:
– When you register by creating a profile on our site;
– When you inquire about opportunities for free assistance;
– When you apply for free financial assistance;
– When you register to receive newsletters from us;
– When you participate in a study, list, or survey.
– When you register and participate in our programs, activities, initiatives, and events.
– When you express a desire for information or assistance.
– When you respond to the Foundation’s questions during the processing of your application.
– In connection with your career development inquiries or requests for financial assistance.
– When you participate in communities, virtual rooms for communication, and other interactive services.
– In connection with verifying the profile information you provide.
– In connection with investigating actions that violate the law or site usage rules.
– When you communicate with us through the site.
– When you provide user content in a section of the site that allows it.
– In connection with any section of the site where you knowingly and voluntarily provide personal information and data.

When using the Association’s website or a profile on social networks such as Facebook, Instagram, Google+, LinkedIn, or YouTube, or when using your profile on such a social platform or entering identification data to register on the website, we have the right to process your personal data made available through this page or profile, including your access data or username.

IV. How do we use your information?

Our main goal in collecting data and information is to personalize your visit to our site, fulfill contractual obligations made with you, and inform you of changes to our organization and services. Additionally, we process your personal information and data for the following purposes:

Editorial processing purposes;
In response to your inquiries;
To communicate with you regarding your profile, concluded agreements, and sending information about various functional features of our site or about the Association.
To inform you of changes in our policies.
To personalize content and improve our site’s usability, including providing recommendations based on your preferences.
Sending newsletters, letters, as well as information about programs, initiatives, events, and events by email or other means.
Processing your requests for free financial assistance.
Registration for events or participation in the program.
Optimization or improvement of our programs, services, and activities.
Research and development.
Checking profile and activities performed from this profile.
Disclosure, investigation, and prevention of actions that may violate our policies or be illegal.
Conducting statistical, demographic, and marketing analysis of site users and their behavioral patterns.
Management of our organization.

V. Where do we store your information?

You accept our information practices, including the collection, use, processing, and disclosure of your information and data as described in this Privacy Policy, as well as their storage on Amazon Web Service servers in Germany and other countries where we have or use affiliates, service providers, or partners, regardless of where in the world you use our site (including, but not limited to, Bulgaria).

You agree that the laws, other regulatory acts, and standards of the country where your personal data and information are stored and processed may differ from those in the country where you are located.

We will not retain your data longer than is reasonably necessary or required by law.

VI. How do we protect your personal data and information?

The Foundation is committed to clearly protecting your personal data and maintaining the confidentiality of your personal information. We take all reasonable steps to ensure the optimal protection of your personal data in accordance with the current Privacy Policy. When you provide us with information about your bank account to receive interest-free financial assistance, this information is stored on our secure servers. Additionally, we adhere to stringent protection procedures that we apply when storing and transmitting your personal information to prevent unauthorized access and comply with the Bulgarian Personal Data Protection Act and all relevant regulations. This means that sometimes we may ask you to confirm your identity before you provide us with any personal information and data.

All information you provide to us is stored on our secure servers. If we have provided you (or you have chosen) a password to access certain sections of our site, you are responsible for keeping this password confidential. We advise you not to disclose your password to anyone.
Unfortunately, transmitting information over the Internet is not entirely secure. While we will do our utmost to protect your personal information and data, we cannot guarantee the security of information you transmit through our site; each transmission of information is at your own risk. We use strict procedures and protective measures to prevent unauthorized access to your personal information and data.

VII. Disclosure of your personal information

The Association is committed to adhering to the highest ethical and legal standards in all its activities and protecting the personal data of all visitors to the Site. Except as described below, we will not transfer, even free of charge or for reward, or allow anyone outside the Association to access or use your personal information.

You consent to the transfer of your personal data to certain third parties, including: (I) partners, suppliers, and subcontractors of the Association for the performance of contracts in which the Association is a party (including Amazon Web Services, which provide data storage services); and (II) service providers who assist us in enhancing and optimizing our Site. These third parties are contractually obligated to maintain the confidentiality and security of each piece of personal information and data collected from the Site. They are not permitted to use, sell, distribute, or modify this information in any way other than for the purposes of providing the services we have requested.

We reserve the right to disclose your personal data and information in cases and under conditions provided by law.

VIII. Your rights

You can always contact us if you have questions regarding the use of your personal data, their deletion, modification, or cancellation of subscription to email newsletters.

According to data protection laws, you have a number of rights regarding your personal data, including the right to access, correct, delete, restrict processing, transfer, object to processing, breach notification rights, and (where the legal basis for processing is consent) withdraw consent.

IX. Cookie Policy

Cookies are information, similar to a marker, stored on your computer’s hard drive by your web browser when you visit a web page. Along with other online services, the Association uses cookies (including Google Analytics as described above in the section “Information We Collect About You”) to obtain certain information about users, such as how and when specific sections of our site were viewed and how many people visited them. You can configure your browser to refuse, delete, or block cookies, or to display a message when a cookie is generated, without affecting the use of most site features. For more information about cookies, please visit: www.allaboutcookies.org.

X. Contact Information

If you have any questions regarding this Privacy Policy, complaints about the use of your information and data by the Association, requests to change your preferences or unsubscribe from email messages from the Association, or if you believe the Association has incorrect, outdated, or incomplete information about you, please write to: feedback@ukraine-renovation.com.